Frequently asked questions

Are you handicap accessible?

We’ve installed an elevator in this 140-year old building that makes it relatively easy to access the venue on the second floor.  You should purchase tickets for the main level and not the Mezzanine, as once inside the venue, stairs is the only way to access the Mezzanine seats.

We have limited handicap parking but if you have a handicap plate and make a note when purchasing your ticket, we will do our best to accommodate your parking needs in our private parking lot close to the door and elevator.

Where can I purchase tickets for a show?

We only sell tickets through our website or by calling us directly, we do not sell tickets through third party services.  We do not have an in-person box office and most of our shows sell out far before the performance, so same-day tickets aren’t generally available and we’re a small venue with only 180 seats, so please purchase your tickets early when you see a show that appeals to you.

What is your Covid policy?

We adhere to the recommendations and guidelines put out by the CDC and we expect all out guests to use common sense and not expose guests, artists and employees if you’re not feeling well and think you may have been exposed to Covid before a performance.

Where are the best seats?

You can’t get a bad seat at the Opera House.  We pride ourselves on our luxurious and spacious seating, complete with cocktail tables for your drinks.  It really comes down to personal preference, do you like to be close to the entertainers, prefer a high-top table with a bar stool, prefer a VIP booth, prefer the main floor or upstairs in the Mezzanine, the seating chart describes the seating options.

What is the dress code?

We’re a high-end venue, it’s your chance to put your best duds on and dress to impress.  We frown upon hats, tank tops, flip-flops and inappropriate tee-shirts.  Management reserves the right to restrict entry if there are any egregious violations of our standards.

Do you have a conduct policy?

We do our best to encourage respect for the artists and the other guests.  As a general rule, we are much more of a listening room than a bar.  We prefer silence while enjoying the artists and for those that need to chat, there is always room in the bar, which is a separate space from the main entertainment room.  Some shows get people fired up and that may lead to some hooting and hollering and even dancing, but again it’s all about respect and fun within reason.

Who do I call with questions?

You can call our main line between 9 and 5 seven days a week and our customer service personnel will do their best to answer any questions and address any concerns you may have.  We do our best to listen carefully, we try not to say no and we believe our service level is one of the areas that separate us from your other venue choices and we trust that is your experience as well.

Are you open year-round?

Yes, we run a limited entertainment schedule Columbus Day through Memorial Day, but the venue is available for private functions all year long.  We have a much busier entertainment schedule in the summer as the lakes-region swells during the tourist season.

Do you serve food?

We do not serve food, so we suggest you enjoy a local restaurant before attending a show and make an evening out of it.  We do have a full-liquor license, complete with specialty cocktails, beer, wine and champagne.  We also offer the finest bartenders and cocktail servers in the area and will deliver drinks right to your seat during the shows.